MCQ Answer
A. Document the failure, remedy what falls within his authority, and refer any variation to the competent authority.
Correct
Explanation
Field officers do not have the authority to amend official contracts verbally or otherwise. They must document the service failure, assist the pilgrims within their delegated authority, and escalate the contract variation to higher management. Source Reference: "hujjaj prep" - Administrative and logistic arrangements
B. Let the provider replace the contractual terms without approval.
C. Ignore the agreement, since it predates the changed situation.
D. Draft a replacement agreement and have the pilgrims sign it.E. Treat his verbal acceptance as an automatic contractual amendment.
Correct Answer
Document the failure, remedy what falls within his authority, and refer any variation to the competent authority.